A first claim (2016-2017) of over £19,000 in R&D tax credits for a manufacturer who offer chocolates and confectionary to the trade. The company produce personalised confectionary for both own label and the promotional sector from their state-of-the-art chocolate factory in Skegness.

Customers include all retail sectors such as specialist chocolate shops, delicatessens, garden centres, department stores, food service and the wedding favours trade. Products developed and manufactured include truffles, filled chocolates, chocolate bars, chocolate Neapolitans, Easter eggs, advent calendars, private label chocolates, bespoke chocolates and many more mouth-watering treats.

Research and development is needed to create bespoke items, new products and improve processes. It is vital that the manufacturer complies with strict food safety and hygiene regulations at all times, so this must be taken into consideration when innovating. The company continually invests in capital equipment and frequently adapts second hand machinery to suit purposes beyond its initial design criteria.

Client demands for promotional and marketing campaign products include innovative chocolate / confectionery, as well as strict processing, packaging and labelling requirements. This requires trials, prototypes and problem solving skills and achieve technological breakthroughs in order to satisfy customer needs.